In the face of the coronavirus outbreak (COVID-19), the focus has been on when short-term rents are again allowed (and for those currently excluded from the ban), the cleaning standards that must be applied. We will continue to provide CDC and the Massachusetts Department of Public Health Policies and Recommendations for Cleaning Standards regarding short-term rents. Bate says he also sees value in the cleaning certification services offered for holiday apartments, as this also shows an effort to reduce risk. Lawyer Brendan Sweeney says his clients, that their own rental properties are deeper now, but as the understanding of the COVID-19 transmission evolves, he advised them to be careful in their communication. As a lawyer, I`ve tried to gently tell them that there are so many things you want to say or write,” he says. Tell me that you have completely cleaned it or that what we can do best is all you should say. I would not advise an owner to say that we are “COVID-free” because it is far too uncertain at the moment. Humphrey Bowles, co-founder and CEO of the short-term rental insurance company Guardhog, believes that cleaning practices for most real estate were appropriate long before the coronavirus crisis, so the consciousness is greater than ever, but it won`t change very well from a practical point of view. Maybe people will use an extra disinfectant,” he says. In April, Guardhog launched a new trust and rental verification platform called Superhog, which addresses the issue of trust, which is the origin of the theme of cleanliness. “If you stay with someone, you`re in a vulnerable position, and you`re counting on that host, this owner, this real estate management company, for cleaning that house properly if it may have existed there before,” he says. We can show you how many transactions have been done within this ecosystem exactly as planned. We can use it to identify the wrong actors, hosts and guests, and then we are able to encourage these guys and show them that they are the right people with whom we can act. In terms of activity, the short-term rental sector was one of the most affected, as customers travelling in and out of the affected areas had to cancel reservations and property managers in many locations with an unpredictable booking season.